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Contact

Do you have any questions about your order, product, payment, or delivery?
Fill out the form below or contact us using the following information:

📧 Email: support@umbox.pt
📱 WhatsApp: +351 929 379 202
💬 Telegram: @umbox_support

Customer service hours:
Monday to Friday, from 9:00 to 18:00 (Portugal time).
Saturday and Sunday, from 9:00 to 14:00 (Portugal time).

We respond to messages as quickly as possible, within business hours.
and always in the shortest time possible for us.

For questions related to returns, warranties, or data protection,
We also recommend consulting our Terms and Conditions and Policy.
Privacy information is available in the website footer.

The team at the UMBOX.pt online store will be happy to help.

Fast shipping in Portugal

Products shipped from our warehouse in Portugal and partner warehouses in Europe, with indicative delivery times provided during checkout.

Online store in Portugal

Registered trademark in Portugal, with its own warehouse and European partners to ensure good stock availability.

Buy now, pay in installments.

Choose Klarna at checkout and split the payment for your orders into convenient installments, without any hassle.
Service provided by the Klarna partner, subject to eligibility and applicable terms.

Secure payments

Payments can be made using bank cards, MB WAY, PayPal, Klarna (installment payments), and an additional cryptocurrency option through Coinbase integration, all processed in a secure and encrypted environment.